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Customization: Ability to offer customized products at scale, reducing the need for large inventories Customer-Centric Approaches Customization and Personalization: Offering more customized and personalized products and services based on customer data and preferences. Enhanced Customer Experience: Improved customer interactions and support through digital channels. Enhanced Flexibility: Ability to quickly adapt to market changes and customer demands.

Geofences can be used to target customers in physical locations, allowing you to trigger the right message based on customer analytics they have carried out such as restaurants sending text messages of daily specials to customers who are walking by, Attracting new customers by sending them exciting offers they Beacons need to have the customer’s Bluetooth on for targeting whereas geofencing uses location data By sending your customers a time-specific, location-specific push notification with a special offer,

This process involves using digital tech in all parts of a company to spark new ideas and give customers This change can overhaul operations, boost customer satisfaction, and open up new ways to make money. Improve Customer Satisfaction : Meeting and going beyond what customers expect through new solutions. Amazon’s entire business strategy revolves around customer obsession, operational excellence, and technology Are you aiming to reduce operational costs, enhance customer experience, or drive new revenue streams

made up of: HDFS – Hadoop distributed file system Distributed computation tier using programming of MapReduce for the faster crunching of data If any machine fails, the work is assigned to another automatically MapReduce data from phones, service logs to analyze how people interact with apps and usage patterns to address customer churn Walmart uses it to analyze customer behavior of over 200 million customer visits in a week UC

Marketing Bootcamp for Entrepreneurs —a practical, hands-on program that shows you how to generate real customers Because your customers are online. It allows you to connect with potential customers in a way that traditional marketing simply can't. Imagine being able to target your ideal customer with precision.

technological advances, face recognition has become very important for businesses, to know who the customer Businesses from every industry are using face recognition to increase revenue & improve customer experience Banks are using it for KYC and verification of customers. Tesco plans to install screens in petrol stations that will scan customers’ faces to determine their There are countless ways to use facial recognition and integrate it into almost anything that the customer

of our everyday lives, it also becomes a vital part of business strategy to become more efficient in customer service and disrupt the market with exemplary customer experience. To transform into digital, companies must place the customer experience at the center of digital strategy Customers really want access to support via digital channels without the intervention of customer reps with customers, and attract new ones.

These bots should know everything about the customer they are talking to resolve the issues. Instead of asking your customers to visit the website & ask to find what they want or call customer service service, waiting for IVR choices, and spending more time just listening to music or a customer rep. areas where chatbots can help to take the burden off the staff, and also enhance the experience for customers Customer service is the most common area where chatbots are used today.

As a result, customers searching for their products were directed elsewhere. tweaks, their website quickly recovered its rankings, and within a month, they were welcoming more customers This business depended on clients in its local area, but potential customers were missing them in search Takeaway : If you rely on local customers, optimizing for local SEO is non-negotiable. Whether it's a bakery losing customers to faulty redirects, a cleaning service struggling to be found

Artificial Intelligence (AI) is transforming industries worldwide, from automating workflows  to enhancing customer net gain of employment opportunities ( World Economic Forum ). 🔹 Example:  AI-powered chatbots in customer allowing human agents to focus on complex issues , leading to higher customer engines to personalize shopping experiences , increase sales , and boost customer Example:  Small business owners use AI-powered CRM systems (like HubSpot AI ) to automate customer

Everyone is a candidate at some point in their journey.

It’s the silent killer of agility, innovation, and customer satisfaction. Customer Churn Your customers expect seamless, fast, and personalized experiences. . 🛑 One retail brand with outdated POS systems lost 17% of returning customers due to inconsistent omnichannel