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©2018 by Going Digital -  Mumbai, India

Why "GOING DIGITAL"

Banking & Insurance:

  • How do we create a 360-degree view of our customers?

  • How do we provide a seamless, real-time, omnichannel customer experience?

  • Which digital technologies we shall use to know the loan defaulters upfront, and how?

  • How do we give complete freedom to our customers to compare and select the right policy, submit a claim with ease and track their car repairs?

Healthcare:

  • How do we help patients with Telemedicine and monitor their health remotely?

  • How can we make patients historical data available to doctors and hospitals in real time for proper treatment?

Retail:

  • What are the ways to give a superior in-store experience to our customers digitally?

  • How do we achieve the hyper-personalization to target our customers?

  • How Digital Marketing can help us build our brand and visibility?

Travel:

  • How do we provide personalized packages and tours based on customer preferences?

  • How do we help customers the flexibility of any place, any device any time planning,

  • How do we help in booking, canceling or rescheduling their travel itineraries?

  • Can we provide some exciting virtual reality experiences of destinations to customers?

  • How customer journey mapping will help us?

While Digital Transformation is making its way into the mainstream, even matured organizations are struggling to adapt and evolve. 

 

Due to a tsunami of information available at fingertips, via so many different channels, Consumer has truly become a Superman, as he knows more than the product manufacturer.

 

With an adrenaline rush to get on digital transformation bandwagon, many businesses have launched numerous uncoordinated digital initiatives, which ultimately fail.

Further show stoppers come from the myriad technologies that fall under digital transformation and the ability to choose the right one and exploit them in a better manner. 

 

Every industry is jumping the bandwagon of digital with several questions in mind like:

Manufacturing:

  • What are the advantages of the connected digital supply chain?

  • How can we reduce costs and downtime with the help of the Internet of Things?

  • Which predictive analytics we can apply for plant optimization?

GOING DIGITAL is the answer to all these questions. Contact us to learn more.

Founded by Sandeep Raut, a top 10 global digital transformation thought leaderinfluencer, and keynote speaker, GOING DIGITAL offers a wide range of digital transformation consulting services based on Design Thinking with the necessary tools and practical expertise to help grow your business. 

We have partnered with clients in their journey of digital transformation with personalized attention, going deeper into their digital stack, developed customer journey maps focusing on their needs while producing new digital business models.

 

We have developed effective digital strategies, deployed multi-wave digital transformation roadmaps and designed high quality and scalable solutions for BFSI, Travel, Healthcare, Retail & Manufacturing businesses which has improved their customer experience.

We simplify the four technology pillars for an organization's digital transformation.

The most important first pillar is Digital Customer Experience covering Web Portals, Mobile Apps, User Experience, Virtual Assistants & Social Media engagements.

The second pillar Digital Foresight brings the personalization required via Business Intelligence, Big Data, Analytics & Visualizations.

The above two pillars will work only when you have the third pillar of Digital Integration in place integrating all the organization internal and external data via APIs, Microservices, BPM & Cloud platforms.

The fourth pillar of Emerging Technologies is all about new kids on the block covering Chatbots, Artificial Intelligence, Blockchain, Internet of Things, Augmented Reality & Virtual Reality.

We help choose the right technology stack & vendors from all the above four pillars so there are no show stoppers in your digital transformation journey.

Check our crash course on "How to drive Digital Transformation in your organization"

Contact us to learn more.

Role of Mobile in Digital Transformation

September 19, 2019

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August 8, 2019

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